My friends over at CLS tell me that their HCAHPS management tool will be unveiled/debuted/announced at the Healthcare Service Excellence Conference, Nov 5-7 2008, in Louisville.
From what I know (and I’ve been sworn to secrecy), it’s worth the trip to Louisville.
…I suspect you’ll be hearing more about this (and CLS) in the months ahead.
The link to the conference is http://www.healthcareserviceexcellence.com .
D.
Filed under: HCAHPS, Service Excellence, Value-Based Purchasing
